Booking/ Cancellation/Refund Policy
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Deposits
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• All deposits are NON-REFUNDABLE unless I cancel your appointment, in which case your deposit will be refunded in full.
• Deposits go toward your total service fee.
• Once your appointment is booked, you’ll receive a confirmation email with important details and location information.
Payment Options: Cash, Cash App, PayPal, or Venmo
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Late Policy
• Please arrive on time to your appointment.
• If you’re running late, communicate with me right away.
• There is a $10 late fee for tardiness.
• If you are more than 10 minutes late and have not contacted me, your appointment will be canceled and your deposit will be forfeited.
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Rescheduling & Cancellations
• Deposits are transferable once.
• If you need to reschedule a second time, a new deposit is required.
• Same-day cancellations result in a forfeited deposit.
• No-call, no-shows will be charged the full amount and blocked from future bookings.
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Appointment Etiquette
• Please come alone. No guests or children are allowed during appointments.
• If childcare becomes an issue, you will need to reschedule, and your deposit will be forfeited.
• Bring your own lashes — no used lashes, please.
• Brows and upper lip must be well-groomed before your appointment.
• If not, there is a $10 grooming fee for brow and lip cleanup.
• No phone use during your service. This helps me focus and provide the best results.
• Repeated distractions will result in appointment cancellation without a refund.
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Photos & Videos
• Pictures and videos may be taken at the end of your session for advertisement purposes.
• Participation is optional — please let me know if you prefer not to be photographed.
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Travel Policy
• I only travel for weddings, photo shoots, or parties of 5+.
• Otherwise, all services are done in-studio.
• Travel setups require:
• A private space,
• Access to an electrical outlet, and
• A large table surface for supplies.
• Please message me privately to book travel appointments.
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Off-Day Appointments
• Appointments booked on my off days or outside business hours require a $50 non-refundable fee.
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Halloween Policy
• All Halloween appointments require full payment upfront and are non-refundable.
• If canceled 24 hours in advance, you’ll receive a 50% refund, with the remaining half kept to cover time and inconvenience.
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